Terms & Conditions

1. Who we are

Sunni Marriage (“we”, “us”, “our”) is operated by [LEGAL ENTITY NAME], a company registered in [JURISDICTION] under company number [COMPANY NUMBER], with its registered office at [REGISTERED ADDRESS]. You can contact us at salaam@sunnimarriage.com.

2. Eligibility

To use Sunni Marriage you must:

• be at least 18 years old;
• be legally free to marry;
• be seeking marriage in accordance with the purpose of the service;
• not have been previously removed from the service, or be barred from using it under any applicable law.

We may ask you to verify your age or identity, and may suspend accounts while a verification is outstanding.

3. Your account

You are responsible for the accuracy of the information on your profile and for keeping your login credentials secure. You must not share your account, create an account on someone else’s behalf without their authority, or maintain more than one account without our permission.

4. The wali framework

Conversations between members take place in a group chat that includes the sister’s wali or, where applicable, a nominated female family contact. We do not offer private one-to-one messaging between members. You agree not to attempt to circumvent this framework, including by soliciting contact details in order to move a conversation off the platform before it is appropriate to do so.

5. Acceptable use

You must not:

• misrepresent your identity, marital status, age, or intentions;
• harass, abuse, threaten, or defame any other member;
• post unlawful, obscene, or knowingly false content;
• use the service for commercial solicitation, recruitment, or advertising;
• collect, store, or publish another member’s information without their consent;
• attempt to gain unauthorised access to the service, or interfere with its normal operation.

We may remove content and suspend or terminate accounts that breach these terms, at our discretion and without refund where the breach is serious.

6. Online safety

We are committed to keeping Sunni Marriage safe, and we take our duties under the Online Safety Act 2023 seriously. This section explains how we protect members from illegal and harmful content and conduct.

You must not use the service to share, request, or facilitate:

• fraud or scams, including asking another member for money, gifts, or financial help;
• threats, harassment, stalking, blackmail, or extortion;
• intimate or sexual images, including sharing or threatening to share intimate images of anyone without their consent;
• any content that sexualises or exploits children, or contact with anyone under 18;
• hate speech, or content that encourages violence, terrorism, or self-harm;
• profiles created for another person without their knowledge and consent, or false claims about a wali or family contact.

How we check content. We use automated checks, including screening profile text for contact details such as phone numbers, email addresses, and social media handles. Profile photos may be reviewed before they are shown to other members.

Reporting. You can report a profile or a conversation from within the app at any time, and you can unmatch from anyone you no longer wish to speak to. You can also contact us at salaam@sunnimarriage.com. We review every report. When a report concerns a conversation, our moderators may read the relevant messages in order to investigate it.

What we may do. Where we find content or conduct that breaks these terms or the law, we may remove content, limit how visible a profile is to other members, restrict features, or suspend or close an account. Where we are required or permitted to by law, we may share information with the police or other authorities, in particular where someone may be at risk of harm.

Complaints and appeals. If you disagree with a decision we have made about your content or account, or you want to complain about how we handled a report, contact us at salaam@sunnimarriage.com with the details. We will review the decision and tell you the outcome. Nothing in this section affects your other legal rights.

7. Subscriptions and payment

Some features require a paid subscription. Prices, billing periods, and what each plan includes are shown on our pricing page before you purchase. Subscriptions renew automatically at the end of each billing period unless cancelled.

Payments are processed by our third-party payment providers. We do not store your full card details.

8. Cancellation and refunds

You can cancel a subscription at any time from your account settings. Cancellation stops future renewals; access continues until the end of the period you have already paid for.

If you are a consumer in the UK or EU, you have a statutory right to cancel a purchase within 14 days of buying it. Where you ask us to begin providing a digital service immediately, you acknowledge that this right may be lost once provision has begun, to the extent permitted by law. Nothing in these terms affects your statutory rights.

Where a specific guarantee is offered on a plan, the terms of that guarantee are stated alongside the plan and apply in addition to your statutory rights.

9. What we do and do not promise

Sunni Marriage provides a platform for meeting prospective spouses within an Islamic framework. We do not guarantee that you will find a match or marry, and we do not vet, endorse, or verify the character, background, or intentions of members beyond the checks described in the service.

What we check. We verify members’ phone numbers and email addresses, and the mobile numbers of walis and nominated female contacts. We do not verify anyone’s identity, age, marital status, religious practice, background, or criminal record. Treat what members tell you about themselves with appropriate care.

Staying safe. You are responsible for your own decisions about who you speak to and meet, and for taking reasonable care in doing so. Involve your wali or family throughout. When meeting, meet in a public place, never alone, and tell someone you trust where you will be. Never send money to someone you have met through the service, and report anyone who asks.

Your nikah and the law. In England and Wales, a nikah on its own is not usually recognised as a legal marriage unless it is also registered as a civil marriage. Without civil registration, spouses may not have the legal protections of marriage, for example on divorce, inheritance, or property. The rules in Scotland, Northern Ireland, and other countries differ. We encourage you to take independent advice and to register your marriage.

Religious guidance. Content on the app, our website, our blog, and in the marriage guide is general guidance for Muslims seeking marriage. It is not a fatwa or a scholarly ruling. For questions about your own situation, consult a qualified scholar.

Our role. Sunni Marriage introduces members to one another. We are not a party to any conversation, relationship, or marriage between members, and we do not act as a wali, matchmaker, or marriage officiant.

10. Content you provide

You keep ownership of the content you upload. You grant us a non-exclusive, worldwide, royalty-free licence to host, store, and display that content strictly as needed to operate the service. This licence ends when you delete the content or your account, except where we must retain it to comply with a legal obligation.

11. Availability

We aim to keep the service available but do not guarantee uninterrupted access. We may suspend it for maintenance, or change or withdraw features. Where a change materially reduces what a paid plan offers, we will give reasonable notice.

12. Liability

Nothing in these terms limits our liability for death or personal injury caused by negligence, for fraud, or for any other liability that cannot lawfully be limited.

Subject to that, we are not liable for the conduct of other members, whether online or in person, and our total liability to you in connection with the service is limited to the amount you paid us in the 12 months before the event giving rise to the claim.

13. Changes to these terms

We may update these terms. If a change is material we will give notice before it takes effect. Continuing to use the service after that point means you accept the updated terms.

14. Governing law

These terms are governed by the laws of [JURISDICTION], and disputes are subject to the exclusive jurisdiction of its courts. If you are a consumer, you may also bring proceedings in the country where you live.

15. Contact

Questions about these terms can be sent to salaam@sunnimarriage.com. See also our privacy policy.